Step 01

Prepare Your Medical Health Summary

Start by requesting your medical health summary from your regular GP — we provide a downloadable request letter to make this easy. It gives our practitioners the background they need to understand your unique circumstances and shape your appointment around you.

Step 02

Book an Appointment

Scheduling with our doctor is quick and easy through our online booking system — on your time, at your pace. Prefer to talk it through? Call us on 07 3844 2543 and we'll arrange a time that suits you.

Step 03

Telehealth Consultation

During your consultation you'll explore your health concerns in depth with a qualified practitioner, receive expert guidance, and discover tailored options — including natural remedies, health foods, and supplements.

Step 04

Prescription Notification

Once your prescription has been reviewed and approved by our healthcare team, you'll receive an SMS letting you know it's ready — no need to call or chase a follow-up.7

Step 05

Pick Up or Delivery

When your script is available, simply call us and choose whether to collect in store at West End or have it delivered. We ship Australia-wide via Australia Post with signature on delivery, and tracking details are sent to you by email or text.

Step 06

Unlimited Support

We offer ongoing support throughout your natural treatment — so you always have the care, guidance, and understanding you deserve on your wellness journey. Refills can be arranged over the phone or through the website at any time.

Care from AHPRA-Registered Professionals

Our clinical team includes AHPRA-registered doctors and nurses who bring genuine medical rigour to every stage of your care — from your initial assessment through to ongoing treatment reviews. You'll always be looked after by qualified health professionals who take your circumstances seriously.

Ready to take the first step?

Book your consultation online in a couple of minutes, or call our friendly team — we're happy to walk you through the process before you commit to anything.